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Customer
Testimonials |
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At Solid Signal, we
feel the customer service is our number one priority. Without our loyal customers, we wouldn't be in business. From the
beginning, we have set the highest standards in customer service on all
levels, from the customer who buys a single splitter to the customer
who revamps his entire home entertainment system. |
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While we are constantly
evaluating our customer service, we realize that there is always room for
improvement. For this reason, we openly encourage our customers to help us
improve by making suggestions in ways to better serve you. If you have a
compliment, suggestion, or concern, please contact
us and let us know. Thanks! |
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Take a look at some of
the responses we've gotten from our customers! |
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"Hi I just wanted to give you folks 2 THUMBS UP I purchased a
Terrestrial Digital 91XG UHF Antenna (91XG) and rotor last week and
got it up this past Saturday and im VERY Pleased i even doubted if i
got the right antenna and one call to your company set me on the
right track.......Thank you for a great product and i will be a
customer again." |
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M. G. -
Pittsburgh, PA |
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"Ive never written a comment to a web site before. But, your web
site is such a straightforward breath of fresh air, and your prices
so good that I just had to let you know. After extensive on-line
research for OA antennae, preamps and rotators, your web site really
stood out as easy-to-navigate and full of the right kind of
information. I eagerly await my order from you. Keep up the good
work!" |
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js in rural
Nebraska |
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"I purchased your WI Ex Signal Booster YX 500. I was skeptical at
1st about buying something like this. All the cell phone companies
said they doubted anything would work. I installed the signal
booster and antenna and WOW did that ever make a difference. I now
have 5 bars (full signal) in the room where it is installed, and I
only drop 1 bar from one end of the house to the other. I live in a
mobile home that has steel siding. And radio waves really don't go
through steel. your WI ex 500 PCS signal booster has made it
possible for me to use my phone anywhere in my house. I am a
handicapped person who used to have to use my phone right by a
window and then it didn't always work. Now I can use it anywhere in
my house. This is a tremendous boost for me and for others. I have
GPS on my phone and have had to use it a couple of times. with this
signal booster, emergency personal will have an easier time with my
calls...Thank you so much for marketing such a wonderful product. I
am going to recommend this to all my friends." |
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R. M. - Onalaska,
WI |
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"I just wanted to drop yall a line to let you know that I am more
than happy with the performance of the Wi-Ex wireless extender that
I received from you through Google shipping. The shipping was super
fast and the installation was easy.I have Sprint PCS service, and
would only get 1 or 2 bars when I was outside. Inside my house, I
would get 1 bar or roaming. I installed the outside antenna on top
of my TV mast about 25 up in the air. I hooked up the base unit and
my bars went up to 5 while Im in the same room. Now I can walk
everywhere in my house and still not drop below 2 bars, even from
the other side of my house ... I dont normally write in when I buy
something to comment about it unless there is a problem, but I had
to write yall to say thanks for selling a product thats well worth
the money I paid. Once again, thanks, and I will definitely
recommend Solid Signals website to everyone that I know." |
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T. C. - Vidor, TX |
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"OK - you guys are scary! After looking everywhere and making
lots of phone calls, I ordered a ChannelMaster antenna rotator
YESTERDAY (November 1) from Solid Signal, hoping I could get it in a
couple of weeks. It was at my house when I got home from work TODAY
(November 2). In my 62 years, I've never had a product delivered so
quickly! Everything I ordered in one box, no need for any tracking
numbers, and no daily checking emails for shipment notifications.
This is customer service beyond all expectation. Thank you. You have
a customer for life!" |
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B. V. W. -
Wanatah, IN |
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"I just wanted to say that I found your website extremely
informative and useful. After conducting my research, I chose the
DB4 antenna for my HDTV set-up. The installation was very
straightforward. As I started scanning for the HD channels, I was
absolutely amazed that I was getting signal strengths of 90%+. I am
able to get a couple of stations at 100%!!! This is an awesome
antenna!! Again, thanks for the great website." |
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G. G. -
Dallas, TX |
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"WOW! I cannot believe the service. You folks are great! Your
website is bookmarked with a "read only" property setting. I am
extremely satisfied with your products, prices and fantastically
fast delivery. For what it is worth - your company rates equal to
Costco - products, prices, service - in my opinion! Thank you ..." |
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J. W. H. -
Union City, MI |
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"Wow! You folks are something else! Yesterday afternoon I ordered a
ChannelMaster CM9521A to be shipped UPS Ground. Today, around noon
(less than 24 hours later), I received the unit, opened the box and
checked it out. It works as it should, was well-packed and sold at a
price better than any other Ive found on the Internet! You know how
to spoil a person. Thank you, thank you, thank you." |
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K. W. -
Etowah, NC |
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"Your site was recommended on the
avsforum.com site. I bought a
CM 4228 and CM 7777 via your web site on Monday morning, and the
items were delivered by UPS on Wednesday afternoon! Please thank all
those that were involved. I will recommend your site to my friends
who are getting involved with OTA HDTV. Thanks!" |
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T. C. -
Commack, NY |
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"Thanks so much for an easy order, delivery, and install with
Custom Entertainment out of the Twin Cities. I LOVE my new DirecTV
TiVo, and cant thank you enough! You will be HIGHLY recommended! Sincerely,
N..." |
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N. W. -
Lake Lillian, MN |
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"Hi, just a note to tell you I received my HD Tivo today and as
always you are just the greatest. Of all the sites I've dealt with
on the web, you are by far the best of all. Thank you for always
doing exactly what your site says you will. I hope things are going
well for you. Please take care and thanks again. Sincerely, F..." |
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F. P. -
Boca Raton, FL |
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"We recently purchased a Channel Master 7777 pre-amp from you
and wanted to let you know how pleased we are with the results. I
installed it today without any problems. So nice to be able to enjoy
ALL the channels. Wish we had bought one years ago. Thanks for your
fast service." |
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G. & J. H. -
Florissant, MO |
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"I just want to thank you for your outstanding service when I
ordered an antenna rotator that proved defective upon installation.
You promptly shipped a replacement unit that went astray in
shipping, whereupon you sent another unit overnight. This unit works
fine, and again, I commend you on your excellent service, and I will
definitely order from you again." |
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D. H. -
Atlanta, GA |
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"To the folks at SolidSignal.com,
Thanks a million for your help!!!! :)
I ordered the amplifier you recommended,
and it works great. I can even switch from
HDTV, back to regular analog antenna. The
rest of my home is also connected, (one of my problems)
because the amplifier has 4 outputs, and there is even one
output left over. It is pleasing when things go right.....Thanks
again.
D. Carey -
Happy in Hollister." |
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D. C. -
Hollister, CA |
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"All items that I have purchased have arrived. Satellite installation professionals installed the disk and switch you sold me today. The signal strength is pegged on all three satellite groups. Much improved gain. I thank you for the quality components you have sold me and will be sure and speak nothing but highly about your service and sales . . . Channel Master Oval dish is the dish to use when all others fail. Even the Satellite installation professional was impressed at the quality and strength or the signals coming off the dish and of course the switch worked perfectly with my mixture of TIVO and regular receivers. Keep up the good products and good service, again thanks." |
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R. G. - Portland, OR |
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"I have found my recently ordered Channel Master 7775 Titan 2 UHF preamp to be an excellent performer for HDTV in a difficult (beyond a hill) location outside Philadelphia. Your price was right, including prompt shipping, and I have just ordered a second unit to experiment with. Thanks for your fine site" |
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N. H. - Philadelphia, PA |
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General Class Amateur Operator (KB3FAB), Professional Broadcaster |
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".
. .thanks so much for excellent service, will definitely do business
with you again. . ." |
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A.
L. - New York, NY |
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".
. . The weather finally broke long enough for me to get the dish
up . . . I'm getting between a 96-100 on all three satellites. Its raining again today but no rain fade here!! Thank you very much for your assistance. You get a A+++ from me. Hope to do business again." |
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J.
H. - Cornelius, NC |
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"Thank
you so much for getting my 5x8 multiswitch to me on Saturday, I
was able to install it and have my setup complete in time for the
Super Bowl party on Sunday. Needless to say, the party was hit -
thanks again!" |
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J.
K. - Seattle, WA |
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