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Shop |
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Solid Signal Payment
Terms
Web Pricing &
Availability
Product price and availability information
are subject to change without notice. We strive to keep stock and
shipping information as accurate as possible. However, there are certain
circumstances which are out of our control. For instance, if there is a
limited supply of a product available, other customers may have
purchased all our available stock during the time you first saw the item
listed and actual time of order confirmation - creating a condition in
which the item has become unavailable once again. We will ship the order
as soon as stock replenishes - unless you decide to cancel your order
prior to shipment. Please
contact us
if you would like to
cancel your order. Include your last name, order number, and phone
number for reference.
More ways to place an
order than via the web
While our web site offers our
customers a secure and convenient way to purchase items from our store,
we do have customers who would like to complete the transaction using
more traditional terms.
Place your order through our web site
Solid Signal makes ordering online a snap! You can order anything directly
through our web site with you the use of your Visa, MasterCard, American
Express, or Discover credit card. Order placement is quick and easy, and
you will be able to track your order all the way up to package delivery.
For you convenience, we also accept PayPal payment services and utilize
Google Checkout as forms of online payments as well.
Place your order over the phone
Solid Signal also offers the option of placing your order via the
telephone. If you would like to make a purchase this way, please call us
at 1-866-374-4625 during normal business hours. A representative from
Solid Signal will be happy to assist you.
Order via regular mail (Check or Money Order)
Solid Signal does accept check or money order as a form of payment. You
will need to provide the correct information in your mailing with
regards to the items you would like to purchase. Please contact us prior
to sending us the information to determine proper shipping costs to your
location. If we do not receive all of the information required below, we
return the check to the address listed on postage and your order will
not be processed.
Please provide the following information in your mailing:
(1) List of items and quantities you would like to purchase
(2) Your full name (first & last)
(3) Your phone number (including area code)
(4) Your Shipping address (P.O.
Boxes not accepted)
(5) Your e-mail address (optional), for order confirmation.
(6) Check or Money Order for the total amount (discussed prior) of your
intended order. PLEASE MAKE CHECK or MONEY ORDER payable to "The Signal
Group" or "Solid Signal" (The Signal Group is the parent company of
Solid Signal).
Please send all of the above to the following address:
The Signal Group
(Solid Signal)
25225 Regency Drive
Attn: Mail-Order Dept
Novi, MI 48375
We will process and ship your order once funds have been cleared with
all appropriated banks. Order notification and confirmations will only
be sent to those customers who provide an e-mail address.
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Contact us:
Signal Group LLC
SolidSignal.com
SolidSignal.tv
25225 Regency Drive
Novi, MI 48375
1-877-312-4547
info@solidsignal.com
Phone: (248) 896-8587
Fax: (248) 476-8166
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Hours
of Operation
Monday - Thursday: 8:00am - 9:00pm (EST)
Friday: 8:00am - 8:00pm (EST)
Saturday & Sunday: 10:00am - 7:00pm (EST)
Tech Support: Monday - Friday: 8:00am - 5:00pm (EST)
Email
for Returns:
returns@solidsignal.com
Distribution
Facility
Signal
Distribution
25225 Regency Drive
Novi, MI48375
We do offer walk-in retail services
at our location.
Pickup times must be scheduled by phone. Available pickup times occur Monday thru Friday, 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only.
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1999-2009 Solid Signal,
Signal Group LLC & Affiliates 