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Solid Signal - All About
Us
More than an online retailer ...
Solid Signal is
more than just an online retailer. Solid Signal, an Inc. 500
company, specializes in distributing the latest in high-tech
equipment and product research to professional media installers
and the tech-savvy consumer.
In addition to
providing a choice of hundreds of high-quality, name-brand,
digital audio and video equipment, Solid Signal offers product
information, installation guidance and troubleshooting
assistance to enhance customers’ experiences.
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Because of its
product knowledge and research, Solid Signal is able to help
customers determine what products work best for them and provide
sound advice on what equipment is needed for optimum audio and
video performance. As a CEDIA member, Solid Signal can better
serve professional media installers.
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It all started …
Solid Signal’s mission to provide hundreds of products to consumers
through one, easy-to-use location was derived from Founder Jerry
Chapman’s personal experience.
Jerry founded Solid Signal in 2002 after experiencing a great deal of
frustration while searching for a specific electronic device online.
This experience led him to become an advocate for the tech-savvy,
do-it-yourself consumer who wants to obtain the latest technology and
information on elite audio and video supplies quickly and easily.
Jerry soon became the largest online retailer of state-of-the-art audio
and video equipment. Today Solid Signal offers thousands of products
from some of the most trusted and recognized brands in the world,
including DIRECTV, Eagle Aspen, Terk, Wireless Extenders, Winegard and
Channel Master.
“From day one, Solid Signal has been helping customers find products to
solve problems and enhance technology,” Chapman said. “This philosophy
and a focus on personalized advice and service has allowed for our fast
growth."
Products …
Solid Signal provides products and advice 24 hours a day, 7 days a week
so that customers can be sure to find everything they are looking for in
audio and video technology. Products include HDTV antennas, satellite
equipment, cellular gear and accessories, video security, Sirius
satellite radios, LCD televisions, GPS navigation systems, cable and
wire supplies, installation tools and professional supplies.
Services …
Solid Signal, located in Novi, Michigan, tracks the latest trends in
technology and often knows about products before they are released to
the public. Solid Signal can speak to a variety of topics, including
cable and satellite technology and service, radio and consumer
electronics, television antennas, cellular reception and more.
Security …
Solid Signal prides itself on the steps it takes to ensure customer
transactions are secure. The company uses the top three security
encryption procedures and firewalls available: VeriSign Payment
Services, ScanAlert HACKER SAFE and Payment Card Industry security.
Prefer eBay? Solid Signal has
an eBay Department!
Having an eBay storefront allows us to offer you our
products, with special offers. We at Solid Signal want to
offer our customers our products by any medium you prefer.
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Contact us:
Signal Group LLC
SolidSignal.com
SolidSignal.tv
25225 Regency Drive
Novi, MI 48375
1-877-312-4547
info@solidsignal.com
Phone: (248) 896-8587
Fax: (248) 476-8166
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Hours
of Operation
Monday - Thursday: 8:00am - 9:00pm (EST)
Friday: 8:00am - 8:00pm (EST)
Saturday & Sunday: 10:00am - 7:00pm (EST)
Tech Support: Monday - Friday: 8:00am - 5:00pm (EST)
Email
for Returns:
returns@solidsignal.com
Distribution
Facility
Signal
Distribution
25225 Regency Drive
Novi, MI48375
We do offer walk-in retail services
at our location.
Pickup times must be scheduled by phone. Available pickup times occur Monday thru Friday, 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only.
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1999-2009 Solid Signal,
Signal Group LLC & Affiliates 