Saturday, December 03, 2016
 
 
 
 
 
 Solid Signal  How to Channel Scan on your Digital Converter Box

How do I rescan for new digital channels?
Many stations have changed their frequency or broadcast channel on February 12th. This will cause a lot of converter boxes to say no signal, a quick channel scan will clue your converter box in on which channels made the switch.
1. Hit MENU or SETUP on your converter box remote, and look for an option called AUTOSCAN or CHANNEL SCAN.
2. Wait as your converter box searches every channel for digital channels.
3. After the Autoscan is complete, use your Converter Box remote to flip through the channels to see if you have picked up your missing channels.
4. If you are still missing the channels, you may need to adjust your antenna and do another Autoscan.
• If you are using rabbit ears, or indoor antennas, this is especially true, one corner of the house could have great reception, while the other has no signal. Also be patient, in following week stations may raise their broadcast power to compensate for areas experience lower than average signal.

Screen Shot of what rescanning your converter box for channels looks like:


Television Antenna FAQs
Will adding an amplifier improve the range of my antenna?
Amplifiers can only amplify the signal they receive, so they will not enhance your antenna´s reception, amplifiers only make up for signal loss from long cable lengths or splitters. If you have cable lengths over 70 ft or if you are splitting to multiple TV´s an amplifier would improve your signal strength to overcome any signal loss.
How do I know which way to point my antenna?
Fill out an Antenna Request Help Form here for FREE or call our techs at (866) 374-4625 for help.

What type of cable do I need to connect my antenna?
We recommend quad shielded RG6 coax cable. Quad shielded cable has about the same signal loss per foot as regular RG6, but eliminates a lot of the interferences that can hurt your reception. If you are running RG59, then it´s probably over 15 years old and should be replaced. We make custom length RG6 and RG6 Quad cables with connectors already attached.






Contact us:

Signal Group LLC
SolidSignal.com
22285 Roethel
Novi, MI 48375

1-877-312-4547
Info@solidsignal.com

Canadian Customers

Phone: (248) 896-8587
Fax: (248) 306-9113



 
Hours of Operation

Mon: 8:00 AM - 8:00 PM
Tue: 8:00 AM - 8:00 PM
Wed: 8:00 AM - 8:00 PM
Thu: 8:00 AM - 8:00 PM
Fri: 8:00 AM - 7:00 PM
Sat: Closed
Sun: Closed

All Times in EST
Closed Christmas Day, New Years Day, Thanksgiving Day, Easter Sunday, Independence Day, Memorial Day, Labor Day


Email for Returns:  Returns@solidsignal.com


Distribution Facility

Signal Distribution
22285 Roethel
Novi, MI48375


We do offer walk-in retail services at our location.
Pickup times must be scheduled by phone. Available pickup times occur Monday thru Friday, 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only.


Dish Network Authorized Retailer Solid Signal is an authorized retailer of DISH Network L.L.C. DISH, DISH Network and DISH Network logos are trademarks, registered trademarks and/or service marks of DISH Network L.L.C. and/or its affiliate(s). The DISH Network trademarks, registered trademarks and/or service marks are used under license of DISH Network L.L.C. and/or its affiliate(s).
 ©1999-2016 Solid Signal, Signal Group LLC & Affiliates
  We accept: Checks accepted by Mail