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| Saturday, November 21, 2009 |
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| How
do I rescan for new digital channels? |
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Many stations have
changed their frequency or broadcast channel on February 12th. This
will cause a lot of converter boxes to say no signal, a quick channel
scan will clue your converter box in on which channels made the
switch. |
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1. Hit MENU or
SETUP on your converter box remote, and look for an option called
AUTOSCAN or CHANNEL SCAN. |
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2. Wait as your
converter box searches every channel for digital channels.
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3. After the
Autoscan is complete, use your Converter Box remote to flip through
the channels to see if you have picked up your missing channels.
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4. If you are
still missing the channels, you may need to adjust your antenna
and do another Autoscan. |
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• If you are using rabbit
ears, or indoor antennas, this is especially true, one corner of
the house could have great reception, while the other has no signal.
Also be patient, in following week stations may raise their broadcast
power to compensate for areas experience lower than average signal.
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Screen Shot of what rescanning
your converter box for channels looks like:
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| Television
Antenna FAQs |
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Will adding an amplifier
improve the range of my antenna? |
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Amplifiers can only
amplify the signal they receive, so they will not enhance your antenna´s
reception, amplifiers only make up for signal loss from long cable
lengths or splitters. If you have cable lengths over 70 ft or if
you are splitting to multiple TV´s an amplifier would improve your
signal strength to overcome any signal loss. |
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What type of cable
do I need to connect my antenna? |
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We recommend quad shielded
RG6 coax cable. Quad shielded cable has about the same signal loss
per foot as regular RG6, but eliminates a lot of the interferences
that can hurt your reception. If you are running RG59, then it´s
probably over 15 years old and should be replaced. We make custom
length RG6 and RG6 Quad cables with connectors already attached.
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Contact us:
Signal Group LLC
SolidSignal.com
SolidSignal.tv
25225 Regency Drive
Novi, MI 48375
1-877-312-4547
info@solidsignal.com
Phone: (248) 896-8587
Fax: (248) 476-8166
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Hours
of Operation
Monday - Thursday: 8:00am - 9:00pm (EST)
Friday: 8:00am - 8:00pm (EST)
Saturday & Sunday: 10:00am - 7:00pm (EST)
Tech Support: Monday - Friday: 8:00am - 5:00pm (EST)
Email
for Returns:
returns@solidsignal.com
Distribution
Facility
Signal
Distribution
25225 Regency Drive
Novi, MI48375
We do offer walk-in retail services
at our location.
Pickup times must be scheduled by phone. Available pickup times occur Monday thru Friday, 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only.
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1999-2009 Solid Signal,
Signal Group LLC & Affiliates 