Silver Sensor Shipping
|At Silver Sensor,
we offer all of our customers the ability to ship via FedEx
Ground, FedEx Express Two Day Delivery, and FedEx Express Next
Day Delivery. Shipping rates are easily calculated based on the
total weight of the items in your order and that total amount is
incorporated into our shopping cart application. We see this as
an advantage to our customers because our shopping cart reflects
a "total cost of order" while shopping.
Determining Shipping & Handling Cost(s) for Items
Listed for Purchase
Determining the shipping & handling costs for any item listed on Silver
Sensor is easy, simply add the item to your shopping cart! There is no
requirement to buy. Adding item(s) to your cart will show you freight
options and the associated costs for the items in your cart prior to
placing the order.
There are no added surprise cost for shipping after you have selected
the items in your cart. You can view the shipping charges for the
available shipping methods at anytime during your shopping experience by
"viewing your cart".
After 2:00 PM Fridays and on weekends, our shipping department processes
new orders, but does not ship them until the Monday of the following
week. We do not ship packages on holidays, including Memorial Day, July
4th, Labor Day, Thanksgiving Day, Christmas Eve/Day, and New Years
Explanation of Silver Sensor FedEx Shipping
FedEx Ground - Delivery of your item(s)
is expected to occur within 4 to 7 days of the placed order date no
matter what day you place your order.
FedEx Two Day Express - Your shipment
is expected to be delivered to the defined shipping location 2 days from
the order placement date, assuming that the order was placed before
11:00 AM EST. Saturday and Sunday are not included in delivery days.
FedEx Next Day Express - Your shipment
is expected to be delivered the following business day (MON-FRI). Next
Day shipping requires that your order be placed by 2:00PM EST
(Mon-Thurs) to receive your item(s) the following business day. Next day
shipping does not guarantee delivery before 10:30 AM, however your
packages may arrive in the AM. Saturday and Sunday are not included in
Day Express - Allows you the choice of having your order
arrive on Saturday if you are placing an order Thursday night or before
2:00 PM EST on a Friday. Please call to set up this type of delivery
service. Only available in select areas.
FedEx Address Change Charges
FedEx posts a $12.00 for an address change after a shipment is underway.
If the shipping address error occurred at time of order placement by the
customer during order checkout online, the customer may be subject to a
$12.00 address correction charge posted to the credit card used on the
Service for customers with P.O. Boxes as
Currently, we do not ship to P.O. Box addresses. Using a
P.O. Box address as the shipping address during order checkout will
delay your order as we seek to obtain an alternate shipping address for
Service for Customers within the 48 Contiguous
For all addresses within the 48 contiguous states, FedEx guarantees the
day of delivery for every ground package you ship. For guaranteed
day-definite delivery schedules, please use the Transit Times or view a
map based on your origin postal code. Scheduled delivery days are
revised from time to time as changes in technology, distribution, and
If you would like to receive your goods faster that what is provided by
FedEx Ground service, please choose another shipping method during your
shopping experience. You may change your shipping method at anytime by
viewing your cart and selecting from the drop-down menu near the bottom
of your cart.
Service for Customers in Military Locations
All packages shipped to customers located within the boundary lines of
United States Military bases in the contiguous United States will
automatically be charged a surcharge of $15.00 (USD). This is to cover
the additional charges applied by United States Postal Service (USPS).
Service for Customers in Alaska, Hawaii, and
Most packages shipped to customers located in Alaska, Hawaii, and Puerto
Rico will be shipped by FedEx Ground and the freight charge will reflect
the Express Two Day pricing for shipping. Customers who are shipping
items purchased at Silver Sensor should choose "2nd Day Air" during order
checkout as the shipping method. If you chose FedEx Ground during
checkout, additional freight charges will apply and your order will be
adjusted to reflect those charges. All items will we shipped FedEx
Service for Customers purchasing Antenna Towers
Shipment of large antenna towers normally requires the use of a freight
line company. UPS and FedEx will not accept such large shipments. If you
require a tracking number for your antenna tower order, please contact
us by phone so that we may provide shipper and tracking information for
Additional Information Regarding Shipping
We will ship your order from any one of our distribution centers in
various areas of the country, sometimes directly from the manufacturer.
Signal Group LLC
Novi, MI 48375
Phone: (248) 896-8587
Fax: (248) 306-9113
Mon: 8:00 AM - 8:00 PM
Tue: 8:00 AM - 8:00 PM
Wed: 8:00 AM - 8:00 PM
Thu: 8:00 AM - 8:00 PM
Fri: 8:00 AM - 7:00 PM
All Times in EST
Closed Christmas Day, New Years Day, Thanksgiving Day, Easter Sunday, Independence Day, Memorial Day, Labor Day
We do offer walk-in retail services
at our location.
Pickup times must be scheduled by phone. Available pickup times occur Monday thru Friday, 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only.