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Friday, February 27, 2015
 Solid Signal  > Solid Signal Contact Us


                                        Contact us at 1-877-312-4547

We openly encourage our customers to contact us about anything related to our business. Please use the form below to voice your comments and/or concerns, ask questions about our products or even help with installation.

Customer Pick-ups

We offer Pick-Up and Return services at our location for orders placed online or over the phone.

Pickup times MUST be scheduled by phone. Available times are only Monday thru Friday between 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only. All returns must have a Return Authorization Number prior to the return.

Help with choosing Indoor/Outdoor TV Antennas

Too many antennas to choose from? Confused on which antenna to purchase? We have developed an antenna help request & response system just for you. Antenna help requests are usually get a response within a few hours and our antenna questionnaire is quick and easy, click here for Antenna Help.

Help with Channel Master Product

Our customers are important to us and we work closely with our vendors to ensure our customers receive accurate and expeditious service. If you experience operational, functional defects, and/or absent components with any Channel Master product you must contact Channel Master directly at Channel Master Technical Support Line 877-746-7261. To view our additional Channel Master return terms and policies, see our Returns & Warranties Terms and Conditions.

   Contact Solid Signal * Required    
* Name:
* E-mail Address:
* Daytime Phone:
Evening Phone
Order Number:
* Subject:
* Message:
   Request a Return Merchandise Authorization (RMA) * Required    
* Name:
* e-mail Address:
* Order Number:
* Item(s) to Return:
* Reason for Return:
Additional Information:

Contact us:

Signal Group LLC

22285 Roethel
Novi, MI 48375


Canadian Customers

Phone: (248) 896-8587
Fax: (248) 476-8166

Hours of Operation

Mon: 8:00 AM - 8:00 PM
Tue: 8:00 AM - 8:00 PM
Wed: 8:00 AM - 8:00 PM
Thu: 8:00 AM - 8:00 PM
Fri: 8:00 AM - 7:00 PM
Sat: Closed
Sun: Closed

All Times in EST
Closed Christmas Day, New Years Day, Thanksgiving Day, Easter Sunday, Independence Day, Memorial Day, Labor Day

Email for Returns:

Distribution Facility

Signal Distribution
22285 Roethel
Novi, MI48375

We offer pick-up services at our location for orders placed online or over the phone.
Pickup times must be scheduled by phone. Available pickup times occur Monday thru Friday, 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only.

Direct Email Contacts
Director of Operations:
Customer Satisfaction:
Executive Vice President:
DIRECTV Info/Activation:


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