|
|
|
Solid Signal Shipping
Information |
|
|
|
At Solid Signal, we
offer all of our customers the ability to ship via FedEx Ground, FedEx
Express Two Day
Delivery, and FedEx Express Next Day Delivery. Shipping rates are easily
calculated based on the total weight of the items in your order and that
total amount is incorporated into our shopping cart application. We see this as an advantage
to our customers because our shopping cart reflects a "total cost of
order" while shopping. |
 |
| |
|
WE CURRENTLY DO NOT HAVE A
CUSTOMER PICKUP FACILITY - all orders are shipped via FedEx |
| |
|
Determining Shipping & Handling Cost(s) for Items Listed for Purchase |
|
|
|
Determining the
shipping & handling costs for any item listed on Solid Signal is easy,
simply add the item to your shopping cart!
There is no requirement to buy. Adding item(s) to your cart will show
you freight options and the associated costs for the items in your cart
prior to placing the order.
|
|
There are no added
surprise cost for shipping after you have selected the items in your cart.
You can view the shipping charges for the available shipping methods at anytime during your shopping
experience by "viewing your cart". |
|
After 2:00 PM Fridays and on
weekends, our shipping department processes new orders, but does not ship
them until the Monday of the following week. We do not ship packages on
holidays, including Memorial Day, July 4th, Labor Day, Thanksgiving Day,
Christmas Eve/Day, and New Years Eve/Day. |
| |
|
Explanation of Solid Signal FedEx Shipping Methods |
|
|
|
FedEx Ground |
Delivery of your item(s) is expected to occur within 4 to 7 days of
the placed order date no matter
what day you place your order. |
|
FedEx Two Day Express |
Your shipment is expected to be delivered to the defined shipping
location 2 days from the order placement
date, assuming that the order was placed before 11:00 AM EST.
Saturday and Sunday are not included in delivery days. |
|
FedEx Next Day Express |
Your shipment is expected to be delivered the following business day
(MON-FRI). Next Day shipping requires that your order be placed by 2:00PM EST
(Mon-Thurs) to receive your item(s) the following business day. Next
day shipping does not guarantee delivery before 10:30 AM, however
your packages may arrive in the AM.
Saturday and Sunday are not included in delivery days. |
|
Saturday Shipping |
Allows you the choice of having your order arrive on Saturday if you are placing an order Thursday night or before
2:00 PM EST on a
Friday. Please call to set up this type of delivery service.
Only available in select areas. |
|
|
|
|
| |
|
FedEx Address Change
Charges |
|
FedEx posts a $10.00 for
an address change after a shipment is underway. If the shipping address
error occurred at time of order placement by the customer during order
checkout online, the customer may be subject to a $10.00 address
correction charge posted to the credit card used on the particular
order. |
|
Service for customers
with P.O. Boxes as shipping address |
|
Currently, we do
not ship to P.O. Box addresses. Using a P.O. Box address as the
shipping address during order checkout will delay your order as we seek
to obtain an alternate shipping address for the order. |
|
Service for Customers
within the 48 Contiguous States |
|
For all addresses
within the 48 contiguous states, FedEx guarantees the day of delivery for
every ground package you ship. For guaranteed day-definite delivery
schedules, please use the Transit Times or view a map based on your origin
postal code. Scheduled delivery days are revised from time to time as
changes in technology, distribution, and volume occur.
|
|
If you would like to
receive your goods faster that what is provided by FedEx Ground service,
please choose another shipping method
during your shopping experience.
You
may change your shipping method at anytime by viewing your cart and
selecting from the drop-down menu near the bottom of your cart. |
|
Service for Customers in
Military Locations |
|
All packages shipped to
customers located within the boundary lines of United States Military
bases in the contiguous United States will automatically be charged a
surcharge of $15.00 (USD). This is to cover the additional charges
applied by United States Postal Service (USPS). |
|
Service for
Customers in Alaska, Hawaii, and Puerto Rico |
|
Most packages shipped to
customers located in Alaska, Hawaii, and Puerto Rico will be shipped by
FedEx Ground and the freight charge will reflect the Express Two Day
pricing for shipping. Customers who are shipping items
purchased at Solid Signal should choose "2nd Day Air" during order
checkout as the shipping method. If you chose FedEx Ground during checkout, additional
freight charges will apply and your order will be adjusted to reflect
those charges. All items will we shipped FedEx Ground. |
|
Service for
Customers purchasing DTV Converters boxes in countries outside 48
Contiguous United States |
|
Location |
Charge per Unit |
|
Guam |
$80.00 |
|
US Virgin
Islands |
$50.00 |
|
American
Samoa |
$100.00 |
|
Northern
Mariana Islands |
$80.00 |
|
Puerto Rico
- 1 box |
$15.00 |
|
Puerto Rico
- 2 boxes |
$25.00 |
|
Alaska |
$50.00 |
|
Hawaii |
$50.00 |
|
|
|
Envio a Puerto
Rico |
|
|
1 Caja
convertidora |
$15.00 |
|
2 Cajas
convertidora |
$25.00 |
|
Debe
proveer una
direccion
que se pueda
utilizar con
FedEx
con el formato
adecuado. No
habran
reembolsos
por
articulos
perdidos
debido a una
direccion
invalida o
imcompleta. |
|
|
|
|
Service for
Customers in Canada and Mexico |
|
Please call (1)
248-479-1517 to place your order. |
|
Service for
Customers purchasing Antenna Towers |
|
Shipment of large
antenna towers normally requires the use of a freight line company. UPS
and FedEx will not accept such large shipments. If you require a
tracking number for your antenna tower order, please contact us by phone
so that we may provide shipper and tracking information for your order. |
|
Additional
Information Regarding Shipping |
|
We will ship your order
from any one of our distribution centers in various areas of the country, sometimes directly from the
manufacturer. |
|
Your package may not specifically say "Solid
Signal" on the box.
|
|
Please do not return the package under the
assumption that it is something you did not order. |
|
The method by which your package is
shipped is to your advantage and was specifically designed this way to
effectively get the products you have purchased at Solid Signal directly
to you in fastest way possible. How your package arrives to you will never
impact the amount you were originally charged for shipping. |
|
|
|
|
