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Web Site Help

Determining Shipping & Handling Cost(s) for Items Listed for Purchase
 
Determining the shipping & handling costs for any item listed on Solid Signal is easy, simply add the item to your shopping cart! There is no requirement to buy. Adding item(s) to your cart will show you freight options and the associated costs for the items in your cart prior to placing the order.

Using our web site to purchase products
 
1. Put Items in Your Cart
Shop around the site, adding items to your cart. Click on the Solid Signal logo at the top of the page or continue shopping using the navigation bar on the left. The "Continue Shopping" button on the shopping cart page will also return you to the home page shopping area. You will also be able to determine how much the shipping & handling by adding the items you are interested in by placing the item(s) in your shopping cart.
2. Preview Your Order
This is done from the shopping cart page. You can get there at any time by clicking on the "your cart" label near the upper left area of the page. You will be able to preview your order and make changes later after you have submitted information during order checkout.
3. Proceed to Order Processing
When you're finished shopping and ready to check out, use the checkout button from the Shopping Cart page. You may also access this area by clicking the order checkout link under the "your cart" label near the top right corner of the page.
NOTE: Use the buttons on each of the Shopping Cart, Order Checkout, and Order Preview pages to navigate these areas. They will help you get through the order process and tell you what to do next. Do not use your browser back/forward buttons to move through the cart..

Using the Shopping Cart Buttons
 
Continue Shopping
This will take your browser back to the page you were viewing when you entered the Solid Signal web site, the main shopping area.
Update Quantity / Remove Item (pencil & trash can buttons)
This will update any changes in quantities you make to the items in your shopping cart. Enter a zero or blank or click on the remove button (trash can) to remove an item from your cart. Enter a different quantity to change the quantity ordered for a particular item. Then click the update quantity (pencil) button for that item to record changes.
Important: If you make any changes in quantities you must run the update quantity before you proceed with next and checkout.
Clear Cart
This will remove all items from your shopping cart.
Edit Cart
This will return you to change the quantities of items currently in your shopping cart. If you change any quantities, you need to use the update quantity button before proceeding to next.
Order Checkout Step 1 -  Shipping Information
This will take you to the checkout area where you will be prompted to enter shipping information. Once your shipping location has been entered, you will be directed to step 2, entering your billing/preview information. Nothing is billed until you've gone through the credit card payment process.
Order Checkout Step 2 - Billing Information / Preview
This will show an Order Preview for the items currently in your shopping cart, your shipping information, and and area to collect information regarding your method of payment. No billing occurs until you complete the credit card payment process and a final invoice is displayed. This is accomplished by clicking the "Step 3 - Process" button neat the bottom of the page. Clicking on this button will execute the credit card transaction, so be sure your information is correct prior to pressing the button. If you accidentally enter in invalid information, you will be notified and given a chance to resubmit your credit card information. .
Edit Order Info
Link is located next to shipping information. This enables you to edit shipping or other information for your order.
Final Checkout Step 3 - Order Process
After you enter all needed payment information and your are satisfied with your order, then click on this button to submit your payment for final processing. If you are missing needed information you'll get further instructions. Follow the messages and prompts, and re-submit until you have all needed information complete. When your payment information is correct and approved, a final invoice will be displayed. You should print the final invoice for your records.
Note: This is the final processing request, your payment will be processed. Your order will not be shipped until your credit card transaction has been approved.

Is Your Shopping Cart Working ?

If you are placing items into your cart, but they are not staying in your cart, then your browser may be rejecting cookies. To find out if your browser is rejecting cookies, place an item in your cart from anywhere on the site, and then click on the update quantity button. If your browser does not have cookies enabled, then you will be redirected to a page with an error message.

You'll need to enable cookies on your browser to use the shopping cart feature.

 

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Inc. Magazine ranked Solid Signal #183 in the Top 500 Fastest growing companies in the USA         Solid Signal is a Top 500 Online Retailer         Solid Signal is a Top 500 Online Retailer        Stuart Ryan (Solid Signal) is a member of CEDIA

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