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Friday, October 23, 2020
 Solid Signal  > Solid Signal Contact Us


                                        Contact us at 1-877-312-4547

We openly encourage our customers to contact us about anything related to our business. Please use the form below to voice your comments and/or concerns, ask questions about our products or even help with installation.

Customer Pick-ups

We offer package pick-up and return services at our location for orders placed online or over the phone. We do not take new orders in person. All orders MUST be placed online or over the phone prior to your arrival for pickup.

Pickup times MUST be scheduled by phone. Available times are only Monday thru Friday between 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only. All returns must have a Return Authorization Number prior to the return.

Help with choosing Indoor/Outdoor TV Antennas

Too many antennas to choose from? Confused on which antenna to purchase? We have developed an antenna help request & response system just for you. Antenna help requests are usually get a response within a few hours and our antenna questionnaire is quick and easy, click here for Antenna Help.

   Contact Solid Signal * Required    
* Name:
* E-mail Address:
* Daytime Phone:
Evening Phone
Order Number:
* Subject:
* Message:
   Request a Return Merchandise Authorization (RMA) * Required    
* Name:
* e-mail Address:
* Order Number:
* Item(s) to Return:
* Reason for Return:
Additional Information:

Contact us:

Signal Group LLC

22285 Roethel Dr.
Novi, MI 48375


Canadian Customers

Fax: (248) 476-8166

Hours of Operation

Mon: 8:00 AM - 6:00 PM
Tue: 8:00 AM - 6:00 PM
Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 6:00 PM
Fri: 8:00 AM - 6:00 PM
Sat: Closed
Sun: Closed

All Times in Eastern Time
Closed Christmas Day, New Years Day, Thanksgiving Day, 4th of July, Memorial Day, Labor Day

Email for Returns:

Distribution Facility

Signal Distribution
22285 Roethel Dr.
Novi, MI48375

Direct Email Contacts
Director of Operations:
Customer Satisfaction:
Executive Vice President:
DIRECTV Info/Activation:


Dish Network Authorized Retailer Solid Signal is an authorized retailer of DISH Network L.L.C. DISH, DISH Network and DISH Network logos are trademarks, registered trademarks and/or service marks of DISH Network L.L.C. and/or its affiliate(s). The DISH Network trademarks, registered trademarks and/or service marks are used under license of DISH Network L.L.C. and/or its affiliate(s).
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