We openly encourage our customers to contact us about anything related to our business.
We offer package pick-up and return services at our location for orders placed online or over the phone. We do not take new orders in person. All orders MUST be placed online or over the phone prior to your arrival for pickup.
Pickup times MUST be scheduled by phone. Available times are only Monday thru Friday between 8:00 AM - 5:00 PM. Customer pickup service is for U.S. residents only. All returns must have a Return Authorization Number prior to the return.
Help with choosing Indoor/Outdoor TV Antennas
Too many antennas to choose from? Confused on which antenna to purchase? We have developed an antenna help request & response system just for you. Antenna help requests are usually get a response within a few hours and our antenna questionnaire is quick and easy, click here for Antenna Help.
Help with Channel Master Product
Our customers are important to us and we work closely with our vendors to ensure our customers receive accurate and expeditious service. If you experience operational, functional defects, and/or absent components with any Channel Master product you must contact Channel Master directly at Channel Master Technical Support Line 877-746-7261. To view our additional Channel Master return terms and policies, see our Returns & Warranties Terms and Conditions.